Transcript:

I'm Tom Bandy, doing store performance tip of the day while I'm on my trip. Just got a fresh, hot cup of coffee at Easy Shop and Alex, or Alexandria gave me a great upsell experience. I told her that I needed a fresh cup of coffee. She quickly offered that she's got a fresh, hot doughnut to go with it. I said I'm working on my diet on this trip, and she said, “No problem. You can get two bananas for a buck twenty-nine.” It was a great upselling experience. Thanks, Alex, for making my day a little special. Happy selling!