Make Your Customers Feel Right at Home

What’s most important from the customer point of view? Getting a smile and a greeting.


Hi, I'm Tom Bandy. Today's store performance tip of the day comes from Short Stop Number 76, with Denise. Denise just let us know that sales have been flying, and the thing that customers tell her is most importantly is they get greeted when they walk through the door and they get a great big smile. It makes them feel right at home. Happy selling!