Get tips from the experts – those on the C-Store front line – on making your C-Store one of the best:

  • Improving the Customer Experience
  • Cleaning
  • Presentation and Merchandising
  • Training and Management

All this and much more for just $5.99!

Happy Selling!

Get Tips Book Now

"... A must read for everyone in the convenience industry."

-Bill Scott
PRESIDENT, STOREREPORT

You don’t have to be a Quik Data user to want to know more about it. Join us for a 25-minute user group meeting. In our previous User Group meeting. The next User Group meeting is scheduled on:

Wednesday, March 21, 2018, 11:30 AM EST

Topic: Implementing C Store Performance - The Pain of Change

We look forward to talking with you!

Register Today to Join Our Webinars

Thursday, Feb. 15, 10:30 a.m. Increasing sales

Sign me up for the following seminars:

Thursday, Feb. 15, 10:30 a.m. EST – Increasing sales

WEBINAR: Thursday, Feb. 15, 10:30 a.m.
Increasing sales


C-Store Performance Expertise When You Need It

You may be new to the C-Store business or you may have started working in the industry alongside your grandfather when you were 16. Either way, an outside perspective can help ensure you are making both your customers and employees happy. It can take a system and an outside point of view to make things simple and effective while keeping the store competitive. It can also require a new way of approaching day-to-day activities to do more while maintaining your profits.

If you are considering a system that ensures clean, well-managed stores, working to head off problems, or looking for an on-going sounding board, BandyWorks’ C-store performance experts have the experience and knowledge you want on your side.

Get what you need to keep your customers happy with BandyWorks’ on-site visits, online meetings, and technical support. You’ll have clear, actionable plans for company growth in sales, productivity, and front-of-store performance, no matter what level of service you choose.


Why should you choose BandyWorks to work with your C-stores’ performance?

  • We focus on using data and software to make work better
  • Experience with both top 100 C-Store chains as well as smaller family-run stores
  • Extensive experience with change management in C-Store operations
  • Our team members are frequent speakers at C-Store events
  • We are a resource with ideas to help your team grow
  • Unbiased view of C-store operations and management
  • Personal, on-site visits
  • Periodic phone calls for clarity and accountability
  • Help with unexpected crises
  • Hands-on, actionable advice from industry experts
  • Actionable solutions
  • Deep experience in C-store performance


What do you get?

  • Store Performance coaching call quarterly
  • Industry insights, planning and other input
  • Analytical assessment of performance
  • List of areas for possible improvement work
  • Monthly progress towards a plan completion
  • Quarterly business plan reviews
  • Store manager coaching as needed
  • Reliable sounding board


The results: A clear, actionable plan for company growth in sales, productivity, and improved store performance.


Recent News

BandyWorks CEO Tom Bandy was recently recognized in CSP Daily News for his insights into improving employee performance in C-stores. Tom credits the many managers and front-line employees who shared their experiences in running a clean, customer-friendly store, which he features in videos and his recent book, If You Have Time to Lean, You Have Time to Clean.

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Coming up Events

Webinar:

Thursday, Feb. 15, 10:30 a.m. EST – Increasing sales

Quik Data User Group:

Wednesday, Mar. 21, 11:30 a.m. EST – Implementing C Store Performance – The Pain of Change

Our Previous Webinars

  1. Cleaner bathrooms
  2. Store Manager Retention and Training. Free.
  3. Accountability
  4. Simplifying the work load for DMs and store managers




Choose and confirm the approach that’s right for you and your stores.




Level 1 – Quik Start – C-Store Performance

Get started, fast. We’ll work with you to:

  • Analyze your best- and worst-performing stores’ current data
  • Identify issues and solutions
  • Plan action steps
  • Quik Data installation and 6-month subscription
  • Introduction to non-competing C-store peers for monthly peer coaching calls.

Ideal for companies with up to 15 stores or for those that want to test the waters and see if it’s a good fit. Maybe you just need a few ideas to start a change.



Level 2 – C- Store Performance Roll-out

When you’re ready to grow and are looking for support along the way:

  • Analyze your best- and worst-performing stores’ current data as well as 2-3 “average” stores
  • Identify issues and solutions across your system/company
  • Plan action steps
  • Quik Data installation and 6-month subscription
  • Quarterly visits from BandyWorks with senior managers and 3-5 stores
  • Monthly 30-minute phone check-in with senior manager
  • Quarterly owners/presidents’ conference call with non-competing peers for peer coaching, industry insights, planning and feedback
  • Monthly progress check toward a five-year plan completion
  • Store manager coaching as needed

Recommended for companies with 15-100+ stores or larger companies with a big IT project.



Level 3 – Quik Start Plus Long Term C-Store Performance Coaching and Consulting

  • Analyze your best- and worst-performing stores’ current data as well as 2-3 “average” stores
  • Identify issues and solutions across your system/company
  • Plan action steps
  • Quik Data installation and 12-month subscription
  • Monthly, on-site visits with senior management and 5-7 stores
  • Monthly president’s coaching call and check-in
  • Quarterly owners/presidents’ quarterly conference call with non-competing peers for peer coaching, industry insights, planning and feedback
  • Monthly progress towards a five-year plan completion
  • Store manager coaching as needed

Recommended for companies with 5 or more stores or any company that want help to reach top performance.


With Quik Start, C-Store Performance Rollout and Long Performance Coaching and Consulting, or if you have a custom program in mind, we’re here to help you make your C-Store customers happy. Contact us to learn if BandyWorks is a good fit for your needs.


Training

There’s a lot more to successfully running a chain of convenience stores than working long hours and keeping beer and sodas in the coolers. It’s hard work that involves technology, employees – and training to help those employees be more successful in their jobs. All trainings are available on-site, on-line or via our video training module.


Store Manager Meeting Training sessions

  • How to use Scorecards and Alerts
  • How to use Top Movers and Bottom Movers information
  • Store Maintenance – Raise maintenance requests, updates, status/pictures
  • Shift Duties – How to use the module to complete shift tasks
  • Site Audit – Status view and actions
  • Survey – Status view and actions


User Training

  • Scorecards for Daily Operations – Grades, Categories, Alerts, and Item sales data
  • Surveys – Administration and Monitoring
  • Site Audits (i.e., inspections, mystery shopper) – DM and Store Manager
  • Site Maintenance – User monitoring and setup
  • Shift Duties – DM and Store Manager


Store Setup and Management

  • Shift Duty Setup
  • Survey Setup
  • Store Maintenance Setup
  • Site Audit Setup
  • Scorecard training support
  • Preprocess scorecard training and how to use it



Advanced Administration Modules

  • User Setup and Management
  • Store Setup and Management
  • Shift Duty Setup
  • Survey Setup
  • Store Maintenance Setup
  • Site Audit Setup


Owner/Director: System Implementation

  • How to use company Scorecard
  • Analysis by District Managers
  • Store Performance summaries


Cigarette Processing

  • Discount file setup and regular updates
  • How to do a Scan Data health check
  • Automate RJR and PM report delivery
  • Manual generation of RJR and PM reports



Contact us for customized training for your C-Store staff. Our Solutions page includes training packages you can include with subscription.



Learning Center





Webinar Registration


Sign up for our upcoming webinars where we cover topics of greatest interest to C-Store management. Click to see the topics and to register.


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User Group

Get the most out of Quik Data – join our User Group. We meet online once a month for technical discussions plus your questions. Learn from our experts and your peers.


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Tip book : If You Have Time to Lean,You Have Time to Clean:

Tips for C-Store Managers has been called “a must read”. Click here to get your copy now.

IT Consulting

Is it time to upgrade or replace your C-Store IT system? We have the project management experience you need for a smooth installation. We’ve worked with many systems for customers ranging from just a few stores to some of the largest in the country.

We help clients assess current systems, analyze the fit and effectiveness of existing IT resources to accomplish your goals. We also help define, choose and implement IT systems to help your management achieve the highest impact. IT changes in C-Stores demands the experience to know how to make it happen. No one can take away all the risks or pain, but we have a track record of rolling out systems and helping stores to grow.

Get in touch and let’s talk about your IT project.