C-Store performance accountability trust

C-Store Performance – Accountability – Trust or Bust

To achieve top C-Store performance accountability trust must be strong. In order to operate remote stores well, there must be a level of trust. This trust must be bi-directional. Employees must believe they will have the resources they need for success and HQ staff need remote operations to perform as...



Clean Bathrooms image with man holding tools for cleaning

Clean Bathrooms – Do They Really Impact C-Store Performance?

Clean Bathrooms – Do They Really Impact C-Store Performance? I get asked this question a lot these days. I was interviewed recently. The reporter asked the question whether having a cleaning bathroom really made a difference to store sales or overall customer satisfaction. She admitted that it mattered to her...



Is Knowledge Power? Can It Drive C-Store Sales?

Is Knowledge Power? Can It Drive C-Store Sales?

Information Impact We are often asked if an application like Quik Data can really make any difference to C-Store Sales and Profits. Assuming that solving problems can positively improve sales and profits, the question can be refined as follows: Can having accurate information help you solve problems? Surprisingly, the answer...


What is C-Store Performance Software and How is it Different from Back Office Software?

What is C-Store Performance Software and How is it Different from Back Office Software?

Back Office Software versus Store Performance Software for C-Stores   Occasionally when we speak with C-Store management teams about Quik Data their first response is “We already have a back office system.” Our response is always to acknowledge the absolute importance of having a back office system. Even if you...




The 4 Components to a Balanced Scorecard to Optimize Your C-Store Performance

The 4 Components to a Balanced Scorecard to Optimize Your C-Store Performance

When driving C-Store performance it is important to hit financial goals to maintain short term needs but looking at a balanced view helps to view both long and short term as well as the internal and external perspectives. Improving revenue in a c-store used to work well with the basic sales measurement...


CHANGE THE PEOPLE OR CHANGE THE PEOPLE

CHANGE THE PEOPLE OR CHANGE THE PEOPLE

Working with top C-Store operators provides a lot of great insights into management. C-Store operators have to deal with heavy competition, long hours, and weekend work. This environment often leads to high turnover. In order to run well you have to have staff that can get things done as you need.  If...