Is Knowledge Power? Can It Drive C-Store Sales?

Is Knowledge Power? Can It Drive C-Store Sales?

Information Impact We are often asked if an application like Quik Data can really make any difference to C-Store Sales and Profits. Assuming that solving problems can positively improve sales and profits, the question can be refined as follows: Can having accurate information help you solve problems? Surprisingly, the answer...




Step Up To Accountability and Increase C-Store Performance

Step Up To Accountability and Increase C-Store Performance

It is well understood that consequences and rewards are key components to successful accountability. Most even agree that clear goals, assignments, deadlines and processes are required to make accountability work fully. We even have a six step definition to help those that are serious about using an accountability process to...


The 4 Stages To Put C-Stores On The Path To Accountability

The 4 Stages To Put C-Stores On The Path To Accountability

The way humans deal with change is a process. Many have studied different stages for human response to life changes – growing, aging and death. Likewise, management studies show that change management has to be addressed in order for an organization to reach its potential. Like any organization change the...


How C-Stores can make a change if they do not want discomfort?

How C-Stores can make a change if they do not want discomfort?

Fortunately, C-Stores employees are quite used to change. Prices, legislation, and products change often and sometimes every day. Anyone who has worked in a C-Store company, for any amount of time, is never shocked with change. However there are some changes that are bigger than most.  These are the changes...


The Arrogance of Ignorance and Other Reasons C-Store Operators Shouldn’t Get Mad

The Arrogance of Ignorance and Other Reasons C-Store Operators Shouldn’t Get Mad

C-Stores typically hire part-time people.  This can leave  their employee base to be largely among the young.  Remember,  their life is shorter than many Boomers have been paying their mortgages.  People often complain about the young being arrogant.  They have known little failure, most have experienced little of life’s abuse and received trophies, stickers and awards ther entire lives.  Little has...


Store Performance Improvement Strategies – Should Failure be Encouraged?

Store Performance Improvement Strategies – Should Failure be Encouraged?

Although sometimes we get improvement without effort, most would agree that if you need to improve a something then a change is required. And while we sometimes may ‘know’ in advance that a certain change will produce a better result, we also know changes are not guaranteed to work as intended....


Everyone in a C-Store Operation Can Find Comfort Under the Blanket of Accountability

Everyone in a C-Store Operation Can Find Comfort Under the Blanket of Accountability

Accountability is everyone’s friend. It provides the support that organizes, motivates, rewards and recognizes your work. Too often, in the rush to keep things moving we only take time to analyze problems or mistakes to fix them. A natural management response but one that can leave us feeling less that...


Surprising Results of the C-Store Managment Method of Accountability

Surprising Results of the C-Store Managment Method of Accountability

Accountability works, is needed and is expected in almost every situation – work, athletics, academics, relationships; you name it. Nonetheless, it often feels bad when encountered. Well at least when it is encountered as a ‘teaching’ or ‘coaching’ moment. The problem, however, is not that feedback for negative performance is...